Cues and Control in Expert-Client Dialogues
نویسندگان
چکیده
We conducted an empirical analysis into the relation between control and discourse structure. We applied control criteria to four dialogues and identified 3 levels of discourse structure. We investigated the mechanism for changing control between these structures and found that utterance type and not cue words predicted shifts of control. Participants used certain types of signals when discourse goals were proceeding successfully but resorted to interruptions when they were not.
منابع مشابه
Tracking the Sequences of Patient-Therapist Dialogues by Coding Responses during Integrative Psychotherapy
Aim: The Assimilation of Problematic Experiences Scale (APES) for the coding of client responses and the Process Focused Conversation Analysis (PFCA) for coding therapist responses were applied to transcripts of a successful case of integrative psychotherapy of depression. Methods: the research method of the present research was case study. Dialogues (150) between a therapist and client in one ...
متن کاملGreetings and Politeness in Doctor-Client Encounters in Southwestern Nigeria
Doctors and clients sometimes experience interactive clashes during hospital meetings in South-western Nigerian hospitals because of their divergent culture-constrained orientation to politeness cues. The goal of this paper is to unpack the discursive elements that characterize interactive confluence and divergence in selected consultative encounters in the hospitals. The findings indicate that...
متن کاملEmotion detection in task-oriented spoken dialogues
Detecting emotions in the context of automated call center services can be helpful for following the evolution of the human-computer dialogs, enabling dynamic modification of the dialog strategies and influencing the final outcome. The emotion detection work reported here is a part of larger study aiming to model user behavior in real interactions. We make use of a corpus of real agent-client s...
متن کاملDesigning and Evaluation of Reliability and Validity of Visual Cue-Induced Craving Assessment Task for Methamphetamine Smokers
A B S T R A C TIntroduction: Craving to methamphetamine is a significant health concern and exposure to methamphetamine cues in laboratory can induce craving. In this study, a task designing procedure for evaluating methamphetamine cue-induced craving in laboratory conditions is examined. Methods: First a series of visual cues which could induce craving was identified by 5 discussion sessions b...
متن کاملDiscourse Cues in Narrative Text: Using Production to Predict Comprehension
Discourse cues (e.g., because, since, therefore, and so) express structural and semantic relationships between parts of an explanation, and are used extensively by human tutors. Previous research by Moser and Moore (in preparation) revealed patterns of cue occurrence, placement, and selection in the speech of expert tutors during tutorial dialogues. An experiment measuring both reading times an...
متن کامل